Terms and Conditions of Sale and Website Use

PLEASE READ THIS “TERMS OF USE” AGREEMENT CAREFULLY BEFORE USING THIS WEBSITE. USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS OF USE. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS OF USE, PLEASE DO NOT USE THIS WEBSITE.

This Terms of Use Agreement (the “Agreement”, "Terms", or "Terms of use") is made between the Merchant, and you. The merchant will herein be collectively referred to as "Website", "EOnlineOrder", "Merchant", "Company", "we", and/or "us". If you are dissatisfied with this Website, your sole and exclusive remedy is to stop using the Site.

By using, visiting, shopping, or browsing the Website, you accept, without limitation or qualification, these Terms of Use. If you do not agree to these Terms of Use, please do not use our services, purchase our products, or visit our Website. These Terms of Use constitute the entire agreement between the Company and you, and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the Website, the content, products, or services provided by or through the Website, and the subject matter of these Terms of Use.

These Terms of Use provide that all disputes between you and us will be resolved by BINDING ARBITRATION. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract (except for matters that may be taken to small claims court). Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury and your claims cannot be brought as a class action.

General

  1. These Terms shall govern the viewing of this website, the purchase of any products from it, and the use/purchase of any services on/from it, to the exclusion of any other terms and conditions. These Terms supersede all terms and conditions that may have been published previously on this website.

  2. These Terms are subject to change at any time without notice by Company by updating this posting. The new Terms will be binding upon you. You should visit this page from time to time to review the then-current Terms.

  3. You acknowledge that you do not rely on any representation and/or warranty that has not been made in accordance with this agreement.

Orders and Shipping

  1. We have the right to refuse to accept any orders placed for products and services.

  2. You are responsible for the accuracy of all information you provide that is necessary for us to process your order. If an order has not been shipped, shipped to an incorrect or invalid address due to such inaccuracy, you alone are responsible.

  3. Dates for delivery are estimates only and are not guaranteed. Estimates are provided by the carrier, and are subject to matter beyond our control.

  4. If a delivery requires a signature to confirm receipt, it is your responsibility to ensure that there is someone at the delivery address to sign for the products when delivered. It is also your responsibility to collect the products from any postal collection depot and/or arrange an alternative delivery date if you are not available to sign for the products. We will not refund orders that are refused, or that are returned because they can not be delivered.

  5. Products purchased are for personal use only. The products can not be resold and cannot be given to any third party.

  6. At our discretion, we may substitute the chosen carrier company or carrier class if we feel it is necessary or recommended.

  7. All items purchased are made in accordance with a shipment contract. This means that the risk of loss and title for such orders pass to you upon our delivery to the carrier. We are not responsible for safe delivery of goods once we pass the shipments to the carrier because we do not ship the products directly. If there is a problem with your shipment after we have passed your order to the carrier (including, but not limited to: products are not delivered, lost, stolen, arrive late, or are damaged in transit), you must contact the carrier:
    USPS: 1-800-ASK-USPS
    UPS: 1-800-PICK-UPS
    FedEX: 1-800-GO-FedEX

  8. Tracking Numbers are only provided for shipments with in the United States. Tracking Numbers are NOT provided for shipments outside the United States. Generally international shipments take 7-10 business days from day of shipment unless customs causes a delay. Depending on the product ordered, and your local customs policy, it can take up to 6 weeks to clear customs. Please note that customs officials of any country are authorized to, and sometimes do open packages for inspection. We cannot accept responsibility for any orders delayed, confiscated or seized by foreign customs or governments. You country may also assign duties or taxes to your order. Per your local law, it is your responsibility to pay any taxes or duties assigned on an import. It is your responsibility to contact customs officials in your country for the best information on how your order will be handled by local customs PRIOR to ordering. We will not refund or accept any liability for international shipments not delivered, lost, refused, delayed, seized, or confiscated.

  9. We do not accept your order until we receive notice from our credit card merchant that your payment has been authorized and/or we have received payment in full in cleared funds. Orders can not be canceled once submitted.

  10. If for any reason payment in full is not made, we may withhold or suspend delivery of the products.

  11. If you select or purchase a product or service that is offered by a third party merchant outside of Company, you agree to further accept the terms and conditions of the third party company.

Terms of Guarantee on New Orders

If you are not completely satisfied with the results of the product you have purchased, you may return your order for a refund of the purchase price.

  1. Please follow the return instructions on:
    http://www.EOnlineorder.com/returnorder.php

  2. Returns must be shipped with in 30 days of purchase date.


  3. For multiple product orders of the same item, only 1 product of the same item may be returned opened, all remaining products (including free products) must be returned unopened. S&H is non-refundable.

  4. Refunds are processed with in 15 business days of the return being received to the original method of payment.

We will NOT be able to process your return/refund if:

  1. If you do not follow the return instructions on:
    http://www.EOnlineorder.com/returnorder.php

  2. Your return is shipped after 30 days of purchase date.

Terms of VIP Rewards Program*

Included with your order is a free enrollment in to the VIP Rewards Program. As a member of the VIP Rewards Program, you get to enjoy the convenience of scheduled shipments with free S&H, along with automatic billing. Your first VIP Rewards Program shipment with free S&H will be billed and shipped approximately sixty days after your initial order date, and every ninety days thereafter. Each VIP Rewards Program shipment consists of a fresh three month supply, at the two month supply price ($99.99), along with free S&H. Membership in the VIP Rewards Program is free, you are not obligated to continue your VIP Rewards Program membership, and you may of course cancel at anytime (including right after your initial order is made, and prior to your first scheduled shipment) by using our automated VIP Rewards Program Cancellation Form. If you wish to discontinue your VIP Rewards Program membership, please visit:
http://www.EOnlineorder.com/cancelvip.php

*The VIP Rewards Program has been discontinued on new orders as of 11/22/2010. If you placed your initial order on or after 11/22/2010, you will NOT have a VIP Rewards Program Membership, and doing a search with the above link will not find any matches as there is no membership to cancel. Please only use the above link if your initial order was before 11/22/2010.


Privacy Policy

Your privacy is important to us. We understand the sensitivity of the personal information we collect from our customers, and we believe it is our responsibility to enforce strict privacy requirements in order to protect you.

We will not disclose, give, lend, sell, rent, or in any way distribute any of your personal information to any outside sources, except to the extent necessary to complete your order, if your permission is obtained, or if required by law enforcement. We will only use personal information to help confirm and approve all purchases in order to protect all parties from fraudulent credit card use.

When you provide us with any personal information including your name, address, e-mail and credit card number, it is processed over a secure connection on secure servers. We use Secure Socket Layers (SSL) to encrypt all information you provide before sending it to our servers. SSL is the industry standard and the best software available for secure ecommerce transactions.

Disclaimer of Warranty
THE MATERIALS CONTAINED ON THE SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER VIOLATIONS OF RIGHTS. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE SITE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY WEBSITE OR THE SERVERS THAT MAKE SUCH MATERIALS AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; ANY FAILURES, DELAYS, MALFUNCTIONS, OR INTERRUPTIONS IN THE DELIVERY OF ANY CONTENT CONTAINED ON THE SITE; ANY LOSSES OR DAMAGES ARISING FROM THE USE OF THE CONTENT PROVIDED ON THE SITES; OR ANY CONDUCT BY USERS OF THE SITE, EITHER ONLINE OR OFFLINE. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS ON ANY WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.

Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE (JOINTLY OR SEVERALLY) FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFIT, ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR THE INABILITY TO USE THE MATERIALS ON THE SITE, EVEN IF COMPANY OR ANY COMPANY REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, DO NOT USE OR PURCHASE PRODUCTS FROM THIS WEBSITE IF THIS APPLIES TO YOU.

Intellectual Property
The Site and all of its contents including, but not limited to, articles, other text, photographs, illustrations, graphics, product names, designs, logos, and the collection, arrangement, and assembly of all content (collectively, “the Intellectual Property”) are protected by copyright, trademark, and other laws of the United States, as well as international conventions and the laws of other countries. The Intellectual Property is the exclusive property of the website.

Limited Right to Use
The viewing of any content, graphic, form, or document from the Website grants you only a limited, non-exclusive license for use solely by you for your own personal, non-commercial use. You may not modify, copy, distribute, transmit, display, quote, reference, describe, link to, reproduce, publish, license, create derivative works from, transfer, or offer for sale any information contained on, or obtained from, the Site. Unauthorized uses of the website will be investigated and appropriate legal action will be taken, including civil, criminal, and injunctive redress.

  1. You acknowledge that this website is the intellectual property of the Website, and no portion of this website may be copied, quoted, referenced, described, or linked to without the prior written consent of the Website.

  2. You acknowledge that this agreement is the intellectual property of the Website, and no portion of this agreement may be copied, quoted, referenced, described, or linked to without the prior written consent of the Website.

User Conduct
Any communication or experience you gain from the website is strictly confidential between you, and the Company. You may not modify, copy, distribute, transmit, display, quote, reference, describe, link to, reproduce, or publish any communication or experience you receive from Company without prior written permission from Company. You are responsible for any and all content that you send to us. You may not use the Website or any information that you get from the Website to: interfere with any other user’s use of the Website; conduct any unlawful or unauthorized activity; intentionally solicit or harm minors in any way; misrepresent your own identity or any affiliation that you may have; modify, adapt, sub-license, translate, sell, reverse engineer, decompile or disassemble any portion of the Website.

User Submissions
Any messages, suggestions, ideas, or concepts that are submitted shall become, and remain, the property of Company. You agree that Company may use any submissions, for any purpose including reproduction, transmission, publication, broadcast, and posting. You agree to not transmit any unlawful, threatening, libelous, defamatory, obscene, or profane material, or any other material.

Links
The Website may provide links to other World Wide Web sites or resources. Company has not reviewed these sites and is not responsible for the accuracy, content, privacy policies or availability of information found on sites that link to or from any Company Website. We cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from any Company Websites or third-party content on our sites. We do not endorse any of the merchandise, nor have we taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites or content. We do not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you hereby irrevocably waive any claim against Company with respect to such sites and third-party content. Neither Company nor its affiliates, employees, directors, officers, or agents shall be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages arising out of your use of third-party material or third-party sites that are linked to this Website.

Indemnity
You agree to defend, indemnify, and hold harmless Company, its officers, directors, employees, and agents, from and against any claims, actions, or demands, including, but not limited to, reasonable legal and accounting fees, alleging or resulting from your use of the Website or your breach of these Terms of Use.

Miscellaneous
If a court finds a portion of this Agreement unenforceable, the rest of this Agreement will continue to apply. This is the entire Agreement between you and us relating to the Website and this Agreement replaces all prior written or oral agreements that may have existed between us. You cannot transfer your rights or obligations under this Agreement to anyone without our written permission. Our failure to enforce any provision of this Agreement does not waive our right to enforce the same provision in the future. This Agreement shall be construed in accordance with the laws of the State of Delaware without regard to its conflict of laws rules. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings contained in this Agreement are for informational purposes only, but are not, themselves, enforceable provisions of this Agreement.